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Faulty

What if my item is damaged, faulty or incorrectly dispatched?

What if my item is damaged, faulty or incorrectly dispatched?

…our design process and we stand behind the quality of the products that bear our name. However, in the unlikely event that you have received a damaged, faulty, or incorrect item please contact us and one of our Team Members will be ready to assist you by taking you through your available options.

Category
Returns & Exchanges
URL
http://gear.kathmandu.co.nz/search?p=R&srid=S1-1SYDP&lbc=kathmandunz&w=Faulty&url=https%3a%2f%2fwww.kathmandu.co.nz%2fhelp-centre%2freturns-and-exchanges%2fdamaged-or-faulty-items&lgsku=What%20if%20my%20item%20is%20damaged%2c%20faulty%20or%20incorrectly%20dispatched%3f&rk=1&uid=493551399&sid=2&ts=custom&champclick=1&SLIPid=1532049355063&rsc=JIjmUwS1aUXHGs9f&method=and&isort=score&view=list
International returns

International returns

On international orders, we offer a refund for damaged, faulty or incorrect items received, or

Category
Returns & Exchanges
URL
http://gear.kathmandu.co.nz/search?p=R&srid=S1-1SYDP&lbc=kathmandunz&w=Faulty&url=https%3a%2f%2fwww.kathmandu.co.nz%2fhelp-centre%2freturns-and-exchanges%2finternational-returns&lgsku=International%20returns&rk=2&uid=493551399&sid=2&ts=custom&champclick=1&SLIPid=1532049355063&rsc=6Qi0g-%3aURmNfpLiP&method=and&isort=score&view=list
End-of-life recycling supporting Red Cross

End-of-life recycling supporting Red Cross

…Cross shops provide vital support for their local and international humanitarian work. Please note: we are unable to accept stoves, gas canisters, knives or electronics of any kind. Please only donate items good enough for the Red Cross to sell. Avoid items with stains, tears, holes, or faulty zips.

Category
Our Community
URL
http://gear.kathmandu.co.nz/search?p=R&srid=S1-1SYDP&lbc=kathmandunz&w=Faulty&url=https%3a%2f%2fwww.kathmandu.co.nz%2fcorporate-responsibility%2fcommunity-partnerships%2fend-of-life-recycling-supporting-red-cross&lgsku=End-of-life%20recycling%20supporting%20Red%20Cross&rk=3&uid=493551399&sid=2&ts=custom&champclick=1&SLIPid=1532049355063&rsc=xDyWA0oa8dqgWQpb&method=and&isort=score&view=list
Winter Sale 2018 Terms & Conditions

Winter Sale 2018 Terms & Conditions

…event we will endeavour to make available reasonable quantities of similar goods at our advertised Sale Price as soon as reasonably practical, otherwise no rain-checks will be available. If any of our products are faulty we are happy to meet our obligations under the Consumer Guarantees Act.

Category
Catalogues
URL
http://gear.kathmandu.co.nz/search?p=R&srid=S1-1SYDP&lbc=kathmandunz&w=Faulty&url=https%3a%2f%2fwww.kathmandu.co.nz%2fcatalogues%2fsale-disclaimer&lgsku=Winter%20Sale%202018%20Terms%20%26%20Conditions&rk=4&uid=493551399&sid=2&ts=custom&champclick=1&SLIPid=1532049355063&rsc=OZPvuBnkJcU1Xg8r&method=and&isort=score&view=list
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